Privacy Policy

How ecomBiz collects, uses, and protects information.

Effective Date: April 27, 2026

1. Information We Collect

This Privacy Policy explains how ecomBiz and Altius Infoway collect, use, disclose, store, and protect information when you use our website or software services.

We may collect account information such as name, email address, phone number, and business name.

We may collect seller-authorized marketplace data, including orders, products, returns, inventory, and performance metrics, only where authorized through Amazon SP-API.

We may collect website and system usage data such as login activity, IP address, browser type, and device information for service delivery, monitoring, and security.

2. How We Use Your Information

We use information to provide analytics, reporting, inventory insights, operational dashboards, onboarding, support, and service improvement.

We use seller-authorized data only for the services requested by the seller and not for advertising or unrelated commercial purposes.

3. Amazon SP-API Authorization

ecomBiz accesses Amazon seller data only after explicit seller authorization through Amazon Selling Partner API (SP-API) and related OAuth workflows.

We do not sell seller data, and we do not share seller data with unauthorized third parties.

4. Data Sharing & Disclosure

We may share data only with your consent, to comply with legal obligations, or with secure service providers that support hosting, analytics, support, and infrastructure operations.

5. Data Storage and Security

We implement security controls such as HTTPS, encrypted transport, secure database storage, internal access controls, and operational monitoring.

Authorized business data is stored only for service delivery, reporting, support, security, and compliance purposes.

6. Data Retention and Data Deletion

We retain your data only as long as necessary to provide services or comply with legal obligations.

You may request data deletion by contacting us. After verification, we will delete or anonymize eligible data unless retention is required for legal, security, fraud-prevention, or compliance reasons.

7. User Rights

You may request access, correction, deletion, or support related to data retention. Sellers can also revoke platform access through Amazon authorization controls.

8. Third-Party Compliance

We aim to align our services with Amazon SP-API data protection and acceptable use expectations and do not knowingly misuse or publicly expose seller-authorized data.

9. Changes to This Policy

We may update this policy. Changes will be notified on our website.